Our policy is for exchanges only, we do not do returns. Items, once sold cannot be returned.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Sharaffa Inc., 302 Cobia Dr, 9216, Katy TX 77494, United States.

To exchange your product, you should mail your product to: Sharaffa LLC, 302 Cobia Dr, 9216, Katy TX 77494, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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